Privacy Policy & Cookies

At Palmiero Design, we are committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you are agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to: [email protected] or by writing to Palmiero Design Ltd. 17 Mill Lane, Stony Stratford, Milton Keynes, MK11 1BQ. Alternatively, you can telephone 01908 265055.

Who are we?
Palmiero Design Ltd., is a Milton Keynes based graphic design agency specialising in visual communications services to help meet our client’s marketing challenges. Our expertise in this sector allows us to offer a one stop solution for SMEs and larger corporations to produce print design and artwork for sales brochures, product catalogues, logos, advertising and exhibition graphics. Our digital media design services include websites, email marketing, user interface and motion graphics design.

Registered in England No: 05495899

How do we collect information from you?
When you visit our website we collect snippets of data about you including your IP address (see Use of ‘Cookies’ below), and information regarding what pages are accessed and when. We only ask for your personal details when you request more information from us about our products and services or make an enquiry via our contact page or quote request page.

To comply with GDPR (General Data Protection Regulation) Palmiero Design have implemented the following procedures and processes to give users of this website more control about how we process their personal data.

We ask for explicit consent to process your personal information such as your name, email address, telephone number and details about your particular enquiry. You cannot use the contact forms on our website without first giving your explicit consent.

How is your information used
We may use your information to:

  • Respond to a request for a quotation or more information in relation to our products and services
  • Send you communications which you have requested and that may be of interest
  • Carry out our obligations arising from any contracts entered into by you and us
  • Seek your views or comments on the services we provide
  • Notify you of changes to our service

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example delivery of goods). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.

Your choices
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us relating to our products and services, then you can notify us by email to [email protected] An unsubscribe link and a subscription preferences link will always accompany any marketing marketing emails sent by Palmiero Design.

You have the right to ask for a copy of the information Palmiero Design hold about you or change your subscription preferences at any time by contacting us by email to [email protected] or by writing to Palmiero Design Ltd. 17 Mill Lane, Stony Stratford, Milton Keynes, MK11 1BQ. Alternatively, you can telephone 01908 265055.

Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Profiling
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.

Use of ‘Cookies’
Like many other websites, the Palmiero Design website uses cookies.

You can check the cookies used by this website using this Cookiebot Tool.

‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.

Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Review of this Policy
We keep this Policy under regular review. This Policy was last updated in 24 May 2018.